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Returns & Refunds
*Thank you for shopping with us! Please review our return policy below:*
General Return Policy
- *Refunds/Exchanges: We aim to provide the best quality products. If you are not satisfied with your purchase, you may return eligible items within **14 days* of the purchase date for a full refund or exchange.
Non-Returnable Items
Please note that the following items are *not eligible for return*:
- *Alcohol products* (including beer, wine, and spirits)
- *Cigarettes and tobacco products*
- *Perishable items* (fresh produce, meat, frozen food, etc.)
- *Opened or used packaged grocery items*
Only regular priced items may be refunded. Sale items cannot be refunded.Return Conditions
To be eligible for a return:
- Items must be in their original packaging and condition (unopened and unused).
- A valid receipt or proof of purchase is required.
-How to Initiate a Return
1. Bring the item(s) you wish to return along with your receipt to the customer service desk.
2. Our staff will assist you in processing the return.
Contact Information
For any questions or concerns regarding our return policy, please speak to a member of our staff or contact us at
email- info@southernmart.co.uk
Thank you for your understanding and support!
This policy is subject to change. Please check with us for the latest information.
General Return Policy
- *Refunds/Exchanges: We aim to provide the best quality products. If you are not satisfied with your purchase, you may return eligible items within **14 days* of the purchase date for a full refund or exchange.
Non-Returnable Items
Please note that the following items are *not eligible for return*:
- *Alcohol products* (including beer, wine, and spirits)
- *Cigarettes and tobacco products*
- *Perishable items* (fresh produce, meat, frozen food, etc.)
- *Opened or used packaged grocery items*
Only regular priced items may be refunded. Sale items cannot be refunded.Return Conditions
To be eligible for a return:
- Items must be in their original packaging and condition (unopened and unused).
- A valid receipt or proof of purchase is required.
-How to Initiate a Return
1. Bring the item(s) you wish to return along with your receipt to the customer service desk.
2. Our staff will assist you in processing the return.
Contact Information
For any questions or concerns regarding our return policy, please speak to a member of our staff or contact us at
email- info@southernmart.co.uk
Thank you for your understanding and support!
This policy is subject to change. Please check with us for the latest information.